Terms

01Who you are dealing with

Zaurion Ventures LLP is an Indian limited liability partnership and the legal entity behind everything on this site. Nividh is a trading name of Zaurion Ventures LLP. Nividh, Nividh Capital, and Nividh Labs are brands operated by that entity, not separate companies.

Where these terms say "we", "us", or "Nividh", they mean Zaurion Ventures LLP. Where they say "you", they mean the person reading this site or the company entering an engagement with us.

02What these terms cover

These terms cover your use of nividh.com and set out the general shape of how we work. They are not the contract for an engagement.

Client work is governed by a separate signed agreement — a proposal, statement of work, or master services agreement. Where that signed agreement and this page disagree, the signed agreement wins. Nothing on this site is an offer capable of acceptance, a quote, or a commitment to take on work.

03Definitions

Engagement

A managed outbound or go-to-market programme we run for you under a signed agreement.

Retainer

The flat monthly fee for an engagement, set in your agreement. We do not charge per lead, per meeting, or as a share of closed deals.

Client data

Data you give us, plus the prospect data, sequences, domains, inboxes, and playbook we build while running your engagement.

Deliverables

The work product we hand over: booked meetings with context, campaign assets, reporting, and the operating playbook.

04Using this website

You may read, quote, and share this site. In using it, you agree not to do the following:

• Scrape or bulk-harvest the site to train a model or rebuild it elsewhere as your own.
• Copy substantial parts of our writing and publish it as yours, with or without attribution.
• Probe, overload, or interfere with the site, its forms, or its APIs.
• Use our forms to send us anything unlawful, or to submit someone else's details as your own.

Automated access at a reasonable rate for search indexing is fine and welcome.

05Intellectual property

The site, its writing, its design, the Nividh name and marks, and our internal methods and tooling remain ours. Nothing here transfers them to you.

Once an engagement starts, this flips for your material: the campaign assets and playbook we build for you are yours, as set out below. Our underlying tooling, frameworks, and know-how stay ours, and we remain free to use the general skill and experience gained.

06How engagements run

Outbound runs as a managed monthly retainer on a quarterly commitment. The quarter exists because cold outbound needs time to produce a signal worth reading, not to lock you in — there is no annual contract.

Your agreement sets the scope: which channels run, target volumes, the ICP, and the reporting cadence. Scope changes are agreed in writing before they take effect.

Every message goes through a human review queue before it is sent. We do not run fully automated outbound in your name.

07Fees, invoicing and taxes

• The retainer is a flat monthly fee, invoiced in advance unless your agreement says otherwise.
• No commission, no success fee, and no per-lead pricing. Our incentive is your whole pipeline, not a single invoice.
• Paid media spend and third-party tooling are not in the retainer. They are billed at cost or run on your own accounts, as agreed.
• Fees are exclusive of GST and any other applicable taxes, duties, or withholding, which are yours to pay.
• Invoices are payable by the due date on the invoice. We may pause delivery on materially overdue accounts after telling you first.

08What we need from you

An engagement only works if the inputs are real. You agree to provide, and keep current:

• Accurate information about your product, pricing, and ICP, and a named person who can answer questions and approve messaging.
• Timely review of the sequences and assets we put in the queue. Silence on approvals is the single most common reason a programme stalls.
• The access we need — domains, inboxes, CRM, or tooling — and the authority to grant it.
• Prompt attendance and follow-up on the meetings we book. We can produce the conversation; we cannot run your sales call.

09Outbound compliance

Outbound is regulated differently in every market we send into. We run our programmes to respect those rules, and compliance is a shared obligation.

We are responsible for: honouring unsubscribe and do-not-contact requests promptly, identifying the sender honestly, keeping sending infrastructure in good standing, and not misrepresenting who we are or who we act for.

You are responsible for: the truth of the claims you ask us to make about your product, holding the rights and licences your own business needs, and telling us about any market, sector, or contact we must not approach.

If you tell us to send something we consider misleading, unlawful, or likely to damage sending reputation, we will say so and decline that specific message. That is not a breach of the agreement on our side.

10Data ownership

You own the client data, the domains, the inboxes, and the playbook created in your engagement. This holds whether the engagement is running or over.

On termination, and on request, we will hand over your data in a usable format and stop processing it, other than what we must keep for our own legal and accounting records. We do not hold your data hostage against an unpaid invoice.

We may describe our work for you in anonymised form — role, sector, and outcome shape — unless your agreement says otherwise. We will not name you as a client, quote you, or publish your figures without your consent.

11Confidentiality

Each of us will keep the other's non-public information confidential, use it only to run the engagement, and protect it with at least reasonable care. This survives the end of the engagement.

It does not cover information that is already public, was already known without a duty of confidence, or is independently developed. Disclosure required by law or a regulator is permitted, with notice to the other side where we are lawfully able to give it.

12Third-party tools and channels

Engagements run on third-party infrastructure: email providers, data vendors, CRMs, dialling and social platforms. Their terms and their availability are outside our control.

Where a platform changes its rules, limits, or pricing mid-engagement, we will adapt the programme and tell you what changed. We are not liable for a third party's outage, suspension, or policy decision, though we will work to route around it.

13No outcome guarantees

Cold outbound cannot be guaranteed and we will not pretend otherwise. We set targets with you at the start and report against them honestly, including when we miss.

We do not promise a fixed number of meetings, opportunities, or signed deals, and any figure discussed on a call, in a proposal, or on this site is a target or a past result, not a warranty of what you will get.

14Term, pause and termination

• The initial term is one quarter, continuing monthly after that unless your agreement says otherwise.
• Either of us may end the engagement at the end of the then-current term with 30 days' written notice, unless your agreement sets a different notice period.
• Either of us may terminate immediately for a material breach the other has not fixed within 30 days of being told about it in writing.
• Fees for work already delivered up to the effective termination date remain payable. Prepaid fees for undelivered work are refunded.
• The clauses that are meant to outlast the engagement — ownership, confidentiality, liability, and governing law — survive termination.

15Disclaimers

This site is provided as is. We work to keep it accurate and available, but we do not warrant that it is error-free, uninterrupted, or current at every moment.

Nothing on this site is legal, tax, financial, or investment advice. Content published under Nividh Capital and Nividh Labs is commentary on how we operate, not an offer, a solicitation, or a recommendation of any security or investment.

16Limitation of liability

To the extent the law allows, neither of us is liable to the other for indirect or consequential loss, or for lost profits, lost revenue, lost pipeline, or loss of goodwill, however it arises.

To the extent the law allows, our total aggregate liability arising out of or connected with an engagement is capped at the fees you paid us for that engagement in the three months before the event giving rise to the claim. If you have no engagement with us and are simply using this site, our liability to you is limited to the maximum extent the law permits.

Nothing in these terms limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.

17Indemnity

You will indemnify us against third-party claims arising from the content you ask us to send, the accuracy of the claims you make about your own product, and your breach of the compliance obligations set out above. We will indemnify you against third-party claims that our deliverables, as delivered by us, infringe that third party's intellectual property.

18Force majeure

Neither of us is in breach for a delay or failure caused by something genuinely outside our reasonable control — infrastructure or platform outages, network failure, natural events, or government action. The affected party will tell the other promptly and work to resume.

19Governing law and disputes

These terms and any engagement are governed by the laws of India. The courts with jurisdiction over the registered office of Zaurion Ventures LLP have exclusive jurisdiction, unless your signed agreement names a different forum.

Before either of us files anything, we will try to resolve the dispute directly: raise it in writing, and both sides will make a senior person available within 15 business days.

20General

• We may update these terms. The date at the top of this page tells you when they last changed, and using the site after that means you accept the current version.
• Neither of us may assign an engagement without the other's consent, except to a successor of substantially the whole business.
• If a clause is unenforceable, the rest stands and that clause is read down to the minimum change needed to make it work.
• Not enforcing a right once does not waive it.
• Nothing here creates a partnership, joint venture, or employment relationship between us.

21Contact

Questions about these terms go to legal@nividh.com. Anything else — including whether we are the right fit — goes to hello@nividh.com.